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FAQ

Your Questions About Selling a Junk Car in
Wisconsin — Answered Honestly

We have heard just about every question there is about selling a junk car. Here are the most common ones — answered plainly, without the runaround.

About Our Process

It’s a three-step process. You call us or fill out our online form and tell us about your vehicle. We give you a guaranteed cash offer over the phone. You accept, we schedule a pickup at your location, we tow it away for free, and we hand you cash before we leave. Most people are done from first call to cash in hand within the same day.
The call takes less than five minutes. Once you accept your offer, we can typically schedule a same-day or next-day pickup. The pickup itself takes under 30 minutes from the time we arrive. So from calling us to having cash in your hand — most customers are done within a few hours.
No. We come to you. Tell us your address anywhere in our Wisconsin service area and we’ll dispatch a driver to your location. You don’t move the vehicle, you don’t arrange a tow, you don’t do anything except be there when we arrive.
Just your photo ID and whatever vehicle documentation you have — title, registration, or both if available. Our team handles all the paperwork when we arrive. You do not need to prepare anything complicated before we get there.
Yes. The registered owner or an authorized representative needs to be present to sign over the vehicle and receive the cash payment on the spot.

About Payment

Cash. We hand you cash in person at the time of pickup. No checks, no bank transfers, no waiting for anything to clear. Cash in your hand before we pull away.
Never. The offer we give you over the phone is the exact amount you receive at pickup. We do not renegotiate at the door, we do not make deductions, and we do not lower the offer based on the tow distance. What we say is what you get.
It depends on several factors including the year, make, model, and condition of your vehicle, current scrap metal prices, and demand for usable parts. We price every vehicle honestly based on real-time market conditions. Call us and we’ll give you a real number — not a vague estimate.
Yes. We tow your vehicle from your location in our Wisconsin service area at absolutely no charge. Nothing is deducted from your quoted offer to cover towing costs. The offer is the full amount you receive.

About Titles and Paperwork

Not always. While a clean title is the simplest situation, we regularly buy vehicles with salvage titles, without titles, with expired registrations, and without license plates. Call us and explain your specific situation — we’ll tell you exactly what we need.
Call us. A lost title is one of the most common situations we deal with. Depending on your vehicle and documentation, we may be able to proceed without one. If you’d prefer to get a duplicate title first, the Wisconsin DMV can help with that process.
This depends on the circumstances. If a family member passed away and left the vehicle, there are often still paths forward. Call us, explain the situation, and we will walk you through what applies to your specific case.
Expired registration does not disqualify your vehicle. Call us and we’ll tell you what we need based on your situation.

About Vehicle Conditions

Yes. Your car does not need to start, run, or even roll. We tow non-running vehicles across Wisconsin every day. You don’t move it an inch — we handle everything.
Yes. A missing engine doesn’t make a vehicle worthless. The body, frame, and remaining parts still carry real scrap and salvage value. Call us for a fair offer.
Yes. Water damage is one of the most common reasons other buyers walk away. We don’t walk away. Call us and we’ll make you a fair offer regardless of how severe the flood damage is.
Yes. Even burned vehicles carry scrap and salvage value. We buy fire damaged junk cars across Wisconsin and will make you an honest offer on yours.
Yes. Insurance write-offs and salvage title vehicles have real value in parts and scrap metal. We buy totaled cars across Wisconsin and pay fairly for every one.
We have bought vehicles that were missing major components, had extensive rust, were burned, were crushed, and had been sitting outside for a decade. If it was once a vehicle, call us. The answer is almost always yes.

About Service Areas

Junk Car Crew’s two locations — Milwaukee and Fond du Lac — give us coverage across a large portion of Wisconsin. Our Milwaukee location serves greater Milwaukee and surrounding suburbs. Our Fond du Lac location covers the Fox Valley region and much of central and eastern Wisconsin. Call your nearest location and we will confirm your area.
We serve a wide area around both locations. Call us with your address and we will let you know immediately whether we cover your area and what the timeline looks like for your pickup.
Yes. Whether you have two vehicles or an entire fleet, we handle bulk purchases at both locations. Call us directly to arrange the details.

About Junk Car Crew

Yes. Junk Car Crew is fully licensed and insured at both our Milwaukee and Fond du Lac locations.
We are locally operated with two Wisconsin locations. We are not a national call center or a broker routing your job to a third party. When you call Junk Car Crew, you’re talking to our team — and our team handles your pickup directly.
Your vehicle goes to a licensed auto recycling facility where usable parts are salvaged and reused, and remaining materials are recycled responsibly. We take the environmental side of our work seriously.